Terms

COMPANY INFORMATION

Draycote Hotel in partnership with Whitefields Golf Club and Golf Course
Registered in England & Wales. Registration No: 2469670
Registered Office:Victoria Chambers, 100 Boldmere Road, Sutton Coldfield,
West Midlands B73 5UB. VAT Registration No: 555 2590 32

PRIVACY POLICY

Privacy Statement
Draycote Castle Hotel Ltd want you to feel secure when visiting our website and respect the privacy of all our customers. Our approach to maintaining your privacy is summarised in this privacy statement.

What information do we gather?
We have designed the site so that, in general, you can visit without the need to reveal personal information. Exceptions to this principle are noted below.

1. Indirectly, through computer protocols
One example of this is ‘cookies’. Used by many sites cookies are small automated files sent between computers, which help relate information shown on our site to areas of the site that you have previously visited. (If you are uncomfortable regarding use of our cookies or cookies in general, please keep in mind that you can disable this function on your computer by changing settings in the preferences or options menu on your browser. Some information about how to disable cookies on different browsers can be found at www.aboutcookies.org. Your IP address may also be used to provide us with nonpersonalised information about users of our site.

2. Directly, through online forms
We also collect information which you choose to submit to us voluntarily, through online forms provided on this site. It is completely up to you whether you wish to provide such information and it will be clear where you are asked to do so.

How do we use this information?
Electronic information, including your IP address, helps us to analyse usage trends on our site, such as what sections are most popular, so that we can continually improve the information we provide. Information provided by you may also be used for our internal business records or so that we can communicate with you, either to respond to a specific query you have submitted or to keep you up to date with relevant products and services. We may send you promotional materials via the post, or by e-mail (if you have agreed that we can use your email address for that purpose) or we may contact you by telephone.

What about sensitive personal data?
Generally speaking we do not collect sensitive personal data (such as racial or ethnic origin, nationality, political opinions, religious beliefs, etc). In order to tailor product offers to your circumstances we may sometimes ask for information such as your age or any disability that you may have. As with all data, it is entirely up to you to decide whether or not you are happy to provide this information. You do not need to provide us with personal information simply to browse the site.

Who will have access to this information?
Your information will be available to Draycote Hotel in partnership with Whitefields Golf Club and Golf Course Ltd staff who require to use it in the course of their duties (such as administration or marketing). It may also be shared with reputable suppliers that we employ for specific, practical purposes (e.g. sending out mail).

Security
We use appropriate physical, electronic and managerial procedures to ensure that your customer information is safeguarded from unauthorised access or disclosure.

Other websites
Some areas of our site may contain links to other third party sites. These sites are not under our control and should have their own privacy policy.

Opting out
Each form on the site used for you to provide voluntary information includes an opportunity to opt-out of receiving future communications, other than a response to the specific query you may have at the time. If you DO NOT wish to receive future communications please simply click on the check-box at the foot of the form to remove the tick automatically shown in the box. Should you change your mind at some future date about receiving such information, simply let us know by using one of the following addresses:

mail@draycotehotel.co.uk

Draycote Hotel in partnership with Whitefields Golf Club and Golf Course & Whitefields Golf Course and Club
London Road
Thurlaston
Nr. Rugby
Warwickshire
CV23 9LF

Can you find out what information we hold about you?
You are entitled to ask whether we hold personal information about you and, if so, to have access to this information and to require it to be corrected if it is inaccurate. You can do this using the contact addresses given above.

Juniors
If you are aged 12 or under, please ensure that you get the consent of your parent or guardian before you submit any personal information through this website.

Changes
Any amendment to this privacy statement will be published on this website.

Contacting us
Should you have any questions about our privacy policy or the practices of this website, please contact us via the addresses listed above.