Draycote Hotel & Whitefields Golf Club Named Among Europe’s Top 10 for Guest Service

Draycote Hotel & Whitefields Golf Club Named Among Europe’s Top 10 for Guest Service

Draycote Hotel & Whitefields Golf Club is celebrating recognition among the Top 10 properties in Europe in the GREATest Service Europe category at the 2026 GuestRevu GREAT Awards.

The category recognises hospitality businesses whose guests praise the care, attentiveness and hospitality they receive. The awards brought together hospitality businesses from across the world. Draycote’s place among the European Top 10 is a milestone for the team at the Rugby, Warwickshire-based hotel and golf club.

The recognition reflects the contribution of colleagues across the business and the importance of listening to guest feedback. Reviews can help a hospitality team understand what guests value, identify opportunities to improve and keep the guest experience at the centre of its work.

Although Draycote did not take home the category award, the Top 10 recognition is an achievement worth celebrating. The team would like to thank colleagues for their continued commitment and guests for sharing their feedback.

Draycote Hotel & Whitefields Golf Club brings together accommodation, food and beverage, conferences, meetings, weddings, events and golf in Rugby, Warwickshire.

Call our Events Team on 01788 521 800 or email on events@draycotehotel.co.uk

“We’re incredibly proud of this recognition, as it reflects the hard work and dedication of our entire team. Every member of staff plays a part in creating a welcoming and memorable experience for our guests, and it’s wonderful to see those efforts recognised. Guest feedback is incredibly important to us. We take the time to listen, learn and make improvements wherever we can, ensuring we continue to deliver the high standards of service our guests expect. To be recognised among some of the best hotels in Europe for customer service is a fantastic achievement and something the whole team can be proud of.”
Eamonn Cole, General Manager
(25+ Years Experience in Hospitality)

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